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Clear scope control

Delivery scope, customization boundaries, and support commitments are aligned through agreed project terms.

Operational responsibility

Customer teams retain responsibility for user governance, process adherence, and lawful platform usage.

Contractual transparency

Key obligations, timelines, and escalation channels are designed to be explicit and reviewable.

Terms FAQs

Does demo access equal production scope?

No. Demo pages are illustrative. Production scope is defined during implementation planning.

Can modules be tailored?

Yes. Synapse configuration is aligned to your approved process model and project scope.

Who owns operational data?

Your organization retains ownership of your operational business data.

Terms and governance