Terms of Service

Last updated: February 10, 2026

These terms govern use of Synapse services and associated implementation deliverables.

License and Scope

Synapse is licensed for internal business use. Unauthorized resale, redistribution, and reverse engineering are prohibited.

Demo and Production

Public demo pages are illustrative. Production deployment scope follows your implementation agreement.

Service Delivery

Delivery timelines, support windows, and maintenance operations follow signed project terms.

Customer Responsibilities

You are responsible for user governance, credential safety, and lawful platform usage.

Legal Contact

For contractual and legal inquiries, contact [email protected].

Clear scope control

Delivery scope, customization boundaries, and support commitments are aligned through agreed project terms.

Operational responsibility

Customer teams retain responsibility for user governance, process adherence, and lawful platform usage.

Contractual transparency

Key obligations, timelines, and escalation channels are designed to be explicit and reviewable.

Terms FAQs

Does demo access equal production scope?

No. Demo pages are illustrative. Production scope is defined during implementation planning.

Can modules be tailored?

Yes. Synapse configuration is aligned to your approved process model and project scope.

Who owns operational data?

Your organization retains ownership of your operational business data.

Terms and governance