Privacy Policy

Last updated: February 10, 2026

Synapse handles sensitive operational data. We process data strictly to provide services and protect your operational confidentiality.

Information We Collect

We collect account details, company setup information, and ERP transaction data entered by authorized users.

Data Ownership

Your organization retains ownership of your operational data. We do not sell your business data.

Security Practices

We use role-based permissions, secure authentication, encryption in transit, and audit trails.

Data Usage

Data is used for feature delivery, support, and platform stability. Aggregated telemetry may be used for service improvement.

Requests and Contact

For export, deletion, or privacy requests, contact [email protected].

Purpose-bound data handling

We process data only to deliver agreed Synapse functionality and support commitments.

Least-privilege access

Role-level controls are designed to reduce accidental exposure of sensitive operational information.

Operational transparency

Key data interactions can be audited to strengthen accountability and governance.

Privacy and security

Privacy FAQs

Can we request data exports?

Yes. Export requests are supported as part of service and contractual workflows.

Can we request deletion?

Yes. Deletion and retention behavior follows signed project and legal requirements.

Is data sold to third parties?

No. Synapse does not sell your operational data.